Book a consultation

To request a consultation, please fill out the form below. Anna will reach out via email within 24 hours of your submission to schedule your consultation.

  • Terms and Conditions

    Acceptance of Terms
    By booking a consultation or purchasing services from Milkspring, you agree to comply with these Terms and Conditions. These terms apply to all users, including clients who purchase courses, consultations, or other services.

    Care Plans
    Breastfeeding issues commonly take time to resolve, and revisions to the Care Plan are often appropriate and necessary. Frequent communication as to concerns, questions and progress facilitate the best likelihood of success in achieving your breastfeeding goals.

    Consent to Treat
    You give consent for a Milkspring lactation consultant to work with you and your baby during this consultation for your breastfeeding  problem or concern. Consent is for in-person visits, as well as phone conversations, virtual visits, and any information communicated by email, mobile phone, fax, SMS text messages, and/or private social media. Electronic/cellular forms of communication may not be  encrypted/secure.  

    A lactation consultation will include taking a medical history and observing a breastfeeding session. Treatment may require hands-on assistance to help with latch and positioning. The lactation consultant may need to touch your breast, insert a glove into your baby’s mouth to assess oral function, demonstrate and recommend equipment or supplies and complementary or alternative therapies.  

    Assessment for tongue tie
    Milkspring strongly prefers to see your baby prior to a tongue and lip tie release to ensure optimal outcomes. Milkspring is not responsible for suboptimal outcomes or the length of recovery when a release has been performed prior to consultation with a Milkspring consultant.

    Optimal timing of release depends on many factors. Milkspring requires that you do not schedule vaccines and/or circumcision procedures two weeks before and two weeks after a lip or tongue release. 

    Fees
    You agree to pay the fees listed on Milkspring.com or otherwise agreed to in writing. Payment is due at the time of service. Venmo is the preferred form of payment. Milkspring will also accept Apple Pay or PayPal.

    Cancellation
    If your visit is on a Monday, it must be canceled by 5pm the previous Friday. All other appointments must be canceled within 24 hours notice.

    History
    You will submit your patient history to Milkspring before your visit to help your consultant deliver adequate support.

    Animals
    Snimals are to be placed in another room or area while the lactation consultant is inside your home. Animals are not allowed in the room with the consultant for safety reasons and out of respect for space between parent and baby. 

    Photos and Video
    Milkspring does not give consent to photographs, video or audio recording (including surveillance equipment). Milkspring does not consent to sharing any photographs, video or audio recording. If you would like to record any portion of your visit, it must be acknowledged and agreed upon prior to recording.


    Release of Information
    You consent to Milkspring to release any information acquired in the evaluation and or management you or your baby to other health care providers and or referring lay breastfeeding support persons. Milkspring may contact your physician, midwife, or your child’s physician via phone or fax if the consultant deems it is necessary to consult with said provider. 

    Privacy
    Milkspring will protect the privacy of personal health information as required by the Code of Ethics of the International Board of Lactation Consultant Examiners, the Standard of Practice of the International Lactation Consultant Association, and the Health Insurance Portability and Accountability Act of 1996 (HIPPA).